Refund Policy

Last updated: June 2026

14-day refunds. If YouJotted Pro or Teams isn't right for you, contact us using our contact form within 14 days of purchase with your YouJotted Pro Chrome Extension receipt details, and we'll refund you in full. No lengthy justification needed.

Our policy

You can request a full refund within 14 days of your purchase, for any reason. We'd rather you have your money back than be stuck with a tool you don't use.

YouJotted is a one-time purchase — there are no subscriptions, so there is nothing to cancel and no recurring charge to stop.

How to request a refund

The email address you used at checkout, and
Your order number — it's in your YouJotted Pro Chrome Extension receipt email from Lemon Squeezy

Can't find the receipt? Your order is also available any time in your Lemon Squeezy account under My Orders. We'll confirm by email once the refund is issued.

How the refund is processed

Purchases are processed by Lemon Squeezy, our Merchant of Record. When we approve your request, we issue the refund through the Lemon Squeezy dashboard, and it is returned to your original payment method. Any sales tax, VAT, or GST collected is refunded along with the purchase price.

Refunds typically appear on your statement within 5–10 business days, depending on your bank. The charge on your statement appears from Lemon Squeezy (often shown as LEMSQZY*).

What happens to your license and notes

When a purchase is refunded, the associated license key is deactivated and the extension returns to the free version on its next license check.

Your notes and tasks are unaffected. They are stored only on your own device — YouJotted cannot access, read, or modify your notes and reminder data, so nothing of yours is touched by a refund. If your content exceeds the free limits, it remains saved; you simply won't be able to add beyond the free caps or use Pro exports.

Please contact us before raising a chargeback. If something is wrong with your purchase, a quick message through our contact form gets it resolved faster than a bank dispute — and chargebacks create costs and complications for everyone. We're happy to refund you within the window above; just ask.

Questions before you buy?

Not sure whether YouJotted fits your needs? Ask us first — we'd rather answer a question than process a refund.